Question 1

What web development services do you offer in Newcastle?

Accepted Answer

We offer comprehensive web solutions including custom website design and development, e-commerce platforms, content management systems, SEO optimization, web hosting, maintenance packages, and digital marketing services. All our websites are built to be responsive, fast-loading, and optimized for both users and search engines.

Question 2

How long does it take to build a website?

Accepted Answer

Most standard business websites take 4-6 weeks from initial consultation to launch. E-commerce sites or complex web applications may require 8-12 weeks. Timeline factors include project scope, content readiness, and your feedback turnaround. We'll provide a specific timeline during our initial consultation based on your project requirements.

Question 3

Do you provide ongoing website support and maintenance?

Accepted Answer

Absolutely! We provide comprehensive support beyond launch with various maintenance packages to keep your site secure, updated, and performing optimally. Our ongoing services include regular backups, security monitoring, WordPress updates, technical support, and content updates. Many Newcastle clients choose our maintenance plans for peace of mind and continuous improvement.

Question 4

What is your website development process?

Accepted Answer

Our process starts with a discovery phase where we understand your business goals and requirements. We then create wireframes and design mockups for your approval. Once designs are finalized, our development team builds your site with clean code and SEO best practices. After rigorous testing, we launch your site and provide training so you can manage your content confidently.

Question 5

Do you work with small businesses in Newcastle?

Accepted Answer

Absolutely! We offer tailored solutions for businesses of all sizes in Newcastle. Our website packages start from $3,800 for professional sites with essential features. We're transparent about costs from the beginning and work with you to prioritise features that deliver the most value within your budget constraints.

Question 6

Do you provide SEO and digital marketing services?

Accepted Answer

Yes, we provide comprehensive digital marketing services including SEO optimization, Google Ads management, Meta (Facebook/Instagram) advertising, and social media marketing. As Newcastle's No.1 Website Development Agency with 10+ years experience, we understand how to drive qualified traffic and convert visitors into customers.

Question 7

What areas do you service for web development?

Accepted Answer

We primarily service Newcastle, Hunter Region, Central Coast, Port Stephens, and Lake Macquarie areas. Based in Newcastle's CBD on Hunter Street, we work with businesses throughout the region to create exceptional digital experiences that drive results.

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